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ralphr80506344
ralphr80506344
Participant
January 31, 2017
Question

ADE Authorization

  • January 31, 2017
  • 1 reply
  • 155 views

ADE dialogue box will not accept my email address and password on new laptop.  It rejects them because they are already assigned to my old laptop which, however, has been scrapped.

How do I authorize my ADE on the new laptop?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    January 31, 2017

    Windows:

        Close all applications.

        Press WINDOWS + R and type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        Quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

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