Skip to main content
luxb98744527
luxb98744527
Participant
December 11, 2017
Question

ADE cannot connect to server

  • December 11, 2017
  • 1 reply
  • 307 views

Hi There

I have a textbook I bought and it uses the acsm file extension. For some reason ADE does not want to open the book. I have tried uninstalling and removing all recovery files associated with my previous ADE version. re-installed it, re-download the book and I still get an error cannot connect to server. Please can I get some assistance.

Kind Regards

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    December 16, 2017

    I have the same problem as you described. Have you found any solution to this problem?

    luxb98744527
    luxb98744527Author
    Participant
    December 16, 2017

    Not yet. sadly

    cathm26802684
    cathm26802684
    Participant
    December 18, 2017

    I have the same problem after ADE did an update.  Now I can't download books from Library2Go; I get the connection error message too.  Real people customer support wont help since ADE is a free product so all they do is refer us to this forum, the blind leading the blind.  I'm very frustrated.  Can anyone out there help? 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices