ADE Compatibility with Windows 10

Forum|Forum|9 years ago
July 11, 2016
3 replies
347 views

Hi!

I upgrated from Windows 8.1 to Windows 10. Now ADE doesn't open anymore. When I click on it seems for a second but then nothing happens and no error message appears. I tried reinstalling the programme and have also run the compatibility check. Nothing!!

Is ADE incompatible with Windows 10? Now what can I do?

This topic has been closed for replies.

S

sdean7855

Inspiring

I have the same problem: since I upgraded to W10 Pro, ADE doesn't even pop up its window. I have tried:

uninstalling V4.5.0 and reinstalling 4.5.2. No joy.
deleting the My Digital Editions directory and running ADE in admin mode. Directory gets recreated, but the ADE window never comes up. No joy
because the window doesn't come up, I can't deauthorize and reauthorize. No Joy.
I have tried running in toubleshoot mode. No joy.

Since has been a known problem since February. Is anybody home at Adobe? There is no phone support and the Community Forums don't have any solid fix. Who is Adobe's real customer in the book industry? .asm DRM is busted. Someone should be concerned.