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nigelh43456948
nigelh43456948
Participant
December 29, 2016
Question

ADE crashes after connecting Bookeen Gen 3

  • December 29, 2016
  • 1 reply
  • 146 views

Hi,

I am running ADE 4.5.3.162045, on Windows 10.

It is a new installation as I am migrating from my old windows 7 laptop

I bought a new book and downloaded it to my new install of ADE.

When I connected the Gen 3, ADE crashed and the reader crashed

If I start ADE after connecting the Gen 3, ADE will run, but the new book does not appear in the library.

If I try to access the Gen 3 or the library in ADE, ADE crashes and gives me a "ADE 4.3 has stopped working" Error. I have the option to close the program or hit Debug.

If I hit Debug I get another error relating to .Net as below

The debugging error is not that important.

But, if I connect the Gen 3 and then open ADE and do not try to access anything ADE runs fine, but does not display anything in the library.

Any ideas?

    This topic has been closed for replies.

    1 reply

    nigelh43456948
    nigelh43456948Author
    Participant
    January 7, 2017

    Firstly I would like to point out ADE is only supported on Forums. If I post a question I expect an answer form the eaperts that Support tell me will assist me.

    I contacted Bookeen, The suggested rolling back to ADE 3.

    After rolling back I can no longer open any books even ones I could open previously.

    Went back to ADE 4.5 and I can no longer open any books.

    I can no longer open any of my books.

    Simply not good enough Adobe

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