ADE crashes on a MAC - any work on ADE from Adobe side?

Hi

since ages there is this problem with ADE and crashes (Windows AND MAC) -

I do not look for any solution anymore at adobe directly

- i gave it up!!!!!!! it is so incredible .... cause also there is nearly NO alternative!!!!!!!!

i can not afford every book!

this is why I want to read books from the library.

BUT with this horrible possibility from adobe (for mac nearly tho ONLY possibility)

it is so unbelievable!

I want to know please from adobe:

do you still work on/at this software with concentration and solution????

will there be hope????????

do you take our critics in serious ?

do you "work" by yourself with the program?

why is it so so complicated for you to solves the software or make a complete NEW one??

thanx for an concret anwser adobe

mia