ADE crashes when I try to open an .ACSM-file

Question

I bought an ebook in an online store. I can only download the .ACSM-file, which I then should open with Adobe Digital Edtions to access the .epub file.

But this is not working. Every time I try to open the .ACSM-file, ADE crashes.

I have already uninstalled and re-installed ADE and I use the latest version.

I have also un-autorised my PC and re-autorised it again.

I use Windows 10 64-bit.

Nanaky · Accepted Answer

First you should check if can donwload other file. Sometimes it is a problem with the server of the eBook Server. If this álso not work try to start with run as admin or a older version of ade.

SmokedTuna · Answer

Mine worked when I chose to download the book as a pdf. This option was available on my library's website. It still crashes every time when I try to download the acsm file as an EPUB.

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