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andreasm88758426
Participant
March 26, 2017
Question

ADE e-reader authorisation does not work

  • March 26, 2017
  • 1 reply
  • 256 views

I am running ADE 4.5.1.133054 on Windows 7

I am using a KOBO e-reader.

I am regularly loading e-books from the library and usually it works okay.  Today, after loading a library book I could not open it on the e-reader as the DRM info did not match my device authorisation. (it opens fine on my PC running ADE).  I erased the authorisation on the e-reader using the Device Options menu on ADE.

When I try to re-authorise the e-reader, ADE sees it and I can go to the Device Options menu, but nothing works - cannot authorise, cannot read the device authorisation info.

I would appreciate any suggestions

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    March 28, 2017

    Try to authorize the Reader direkty over the Device?

    andreasm88758426
    Participant
    March 29, 2017

    Unfortunately, the Kobo Aura cannot be directly authorised - only through ADE on the PC.

    Nanaky
    Participating Frequently
    March 29, 2017

    Was the reader of the PC detectet?