Skip to main content
Participant
September 13, 2025
Question

ADE error: Already fulfilled by another user – Need advice

  • September 13, 2025
  • 0 replies
  • 88 views

Hi everyone,

I’m having a problem with Adobe Digital Editions. I purchased a couple of eBooks recently, but when I try to open them, I get the error:

“This item has already been fulfilled by another user.”

I am the only person using my Adobe ID, and I’ve already tried:

  • Reinstalling Adobe Digital Editions

  • Deauthorizing and reauthorizing my computer

  • Using multiple Adobe IDs

  • Clearing ADE credentials and registry entries

  • Trying on a fresh installation

Nothing has worked so far. I can’t access the books I purchased, and I’m really stuck.

Has anyone else experienced this? Is there a way to fix it without sharing personal details or paying for an Adobe support plan?

Any advice would be greatly appreciated.