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LieslP
Participant
December 12, 2015
Question

ADE keeps connecting wrong ID

  • December 12, 2015
  • 1 reply
  • 178 views

ADE kept connecting wrong ID to my e-books, making it impossible for me to read them without constantly switching between my cc ID and my e-book (older) ID. How do i stop it from automatically connecting one ID or the other?

It gave me quite the anxiety a few weeks back when I bought some e-books on a website, opened them in ADE to transfer them to my Tolino only to have it connect the wrong ID even thought I specifically put the right one in ADE.
(first time i put in the wrong ID, i uninstalled everything, reinstalled, connected the right ID, but i could solve this with the shop and got a new copy of the e-book, but then ADE just kept connecting the CC ID, not the correct one. luckily the store was very understanding and refunded me the e-books)

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1 reply

Nanaky
Participating Frequently
December 14, 2015

Can check this: https://helpx.adobe.com/digital-editions/kb/joining-multiple-user-ids-digital.html

But if sometimes is not right work. If not work you must contact the seller for the eBooks for help. In this case you can alone and adobe nothing do because no access to the eBooks.