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Participant
May 13, 2015
Question

ade no funciona en win7

  • May 13, 2015
  • 1 reply
  • 167 views

el ade no funciona en win7, instalé versiones 2, 3 y 4 y después que abre se detiene y cierra

gracias

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1 reply

Adobe Employee
May 14, 2015

ADE is supported on Windows 7.

When you try to relaunch ADE after crash, it tries open in the previous state before crash and it will end up in crashing again.

Can you please try below steps:

Quit ADE

Take backup of the "My Digital Editions" folder in "C:\Users\<USERNAME>\Documents\" (for Windows) or "\Documents\" (for Mac)

Delete the My Digital Editions folder.

Launch ADE

Now add the books one by one from the backup to the newly created folder.

Hope this works