Skip to main content
Participant
October 10, 2013
Question

ADE no permission to copy?

  • October 10, 2013
  • 2 replies
  • 559 views

ADE says I cannot download my library book as I have no permission to copy.  Usually there is no trouble.  Why is it doing this?

    This topic has been closed for replies.

    2 replies

    Inspiring
    October 11, 2013

    Two possible reasons; fairly stock answers for problems of this kind, but not necessarily for your particular one I am afraid.

    (Library books don't work for me with a Sony eReader and V2.0, which is why I reverted to 1.7.2 for normal use.)

    ~~~~~

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Uninstalling and reinstalling does not help.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your (old) Adobe ID.

    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

    ~~~~~~~~~

    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

    MichaelKazlow
    Legend
    October 11, 2013