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cathyc17244363
Participant
July 19, 2016
Answered

ADE No permission to copy the book/ Oops this document couldn't be opened

  • July 19, 2016
  • 4 replies
  • 2032 views

When I attempt to download a book from my local library I get a message indicating that I have no permission to copy the book and when I try to open a book on my Kobo Reader it tells me that this document could not be opened. I have tried deactivating and then reactivating on the Help tab in ADE but that did not work.

    This topic has been closed for replies.
    Correct answer cathyc17244363

    The problem was resolved by downloading the book again after the reauthorization was done.

    4 replies

    S
    sarans_xo
    Participant
    May 7, 2017

    Yup worked for me too! a lot of books stopped working but de authorizing it and authorizing  the computer worked!

    Thanks everyone

    S
    steviebeale
    Participant
    October 16, 2016

    Hi

    I have the same problem, i have done everythng you have done and it still wont let me download books, HELP!!!!

      Nanaky
      Nanaky
      Participating Frequently
      October 17, 2016

      Has you download also again?

      C
      cathyc17244363AuthorCorrect answer
      Participant
      July 20, 2016

      The problem was resolved by downloading the book again after the reauthorization was done.

      Nanaky
      Nanaky
      Participating Frequently
      July 20, 2016

      DIgital Edition and your Reader authorize with the same Adobe ID?

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