Participant

Question

ADE not authorizing E_AUTH_BAD_DEVICE_KEY

Forum|Forum|8 years ago
February 10, 2018
3 replies
1126 views

Wasn't reading my KOBO books I downloaded.
I have reauthorized it,Had to delete the auth manually.

reloaded ADE 4.5.7

I can log in fine to the Adobe website.

but when i try to Authorize, to read and download my KOBO books, I get the message
E_AUTH_BAD_DEVICE_KEY

This topic has been closed for replies.

sufenner

Participant

Hi there, I had exactly the same* problem and the solution in my case was weird but essential:
within the "keychain app", I needed to lock down "the lock" within the keychain app itself.

Once I locked it, the Adobe authorisation process went through.

*using a Mac

L

lianamscott

Participant

This HELPED for me!! Thank you sufenner

zeer50345137

Participant

I tried to install version 3.0. It did not work. Any solution?

alisonk43437890

Participant

Have you solved this problem? This is exactly the same thing I am experiencing now....!

K

kadobekk

Participant

No,

I tried https://helpx.adobe.com/digital-editions/kb/error-e_auth_bad_device_key.html

and this https://forums.adobe.com/message/10000350#10000350

unistall and reinstall

installing old version,

and all other solutions I found on web.

no results.

I think it's a bad bug and Adobe need resolve itself.

good luck

alisonk43437890

Participant

I've given up and purchased the book I was trying to borrow from the library!

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