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judithmoreau
Participant
September 1, 2021
Question

ADE not recognizing the authorization of Kobo

  • September 1, 2021
  • 3 replies
  • 205 views

I am able to download library books in ADE (version 4.5) but unable to transfer them in my Kobo Aura, even though the device is authorized. I have unauthorized it-authorized it, and tried for hours re-transfering but nothing works. I have read to un-install ADE version 4.5 and install version 3.0 but it seems not to be available anymore. My ereader recognizes the books bought from Kobo of course, but not the ones passing trhough ADE (from library). Anyone can help?

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      3 replies

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      default6j52c29tknsk
      Participant
      September 13, 2021

      Now that Cloud Library has disappeared and we have BorrowBox I can't download to my Kobo Glo.  Everything is as it was, ADE and computer authorised for years, but I cannot download when the ADE box appears.  Even though it says "fulfilling......" when I check my Kobo there is nothing there.  Someone has slipped up somewhere with all these problems.  Maybe the softward needs looking at.  Had all these problems with Cloud until someone put it right.  Please have a good look at it.

      crystald44511397
      crystald44511397
      Participant
      September 11, 2021

      I am also having the same issue. My local libary directed me to ask Adobe, and Adobe says they cannot help as the software has been discontinued. Not sure what to do now

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        defaultp9o92q36imeu
        Participant
        September 10, 2021

        Having the exact same problem. Lots of people reporting problems with Adobe Digital Editions online, but Adobe doesn't seem to be fixing it, and their bug report form doesn't include Adobe Digital Editions as an option. It's like the software has been abandoned...

          J
          judithmoreauAuthor
          Participant
          September 12, 2021

          Exactly. All the tips I can find are older than 2020 and many of them refer to downloading the ADE 3.0 version - but this is not available anymore. I tried so many things, I don't know what to do. I bought the Kobo to be able to read the library books, not to buy each books 😞

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