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0cw22
Participant
April 27, 2015
Answered

ADE will no longer open library books

  • April 27, 2015
  • 2 replies
  • 501 views

When I try to download EPUB library books, I get this message, "Error getting License. License Server Communication Problem: E_ACT_NOT_READY."


I am using ADE 3.0. I had 4.0 before but deleted it after reading some other messages on this forum.


Thanks in advance!



    This topic has been closed for replies.
    Correct answer shreya

    For this problem, you need to de-authorize and Authorize ADE again

    Mac OS

    1. Open Adobe Digital Editions.
    2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    5. Open Adobe Digital Editions and reauthorize. [Help->Authorize Computer]

    Windows:

    1. Open Adobe Digital Editions.
    2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    5. Open Adobe Digital Editions and reauthorize. [Help->Authorize Computer]

    Hope this works !!

    2 replies

    S
    Adobe Employee
    shreyaCorrect answer
    Adobe Employee
    April 30, 2015

    For this problem, you need to de-authorize and Authorize ADE again

    Mac OS

    1. Open Adobe Digital Editions.
    2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    5. Open Adobe Digital Editions and reauthorize. [Help->Authorize Computer]

    Windows:

    1. Open Adobe Digital Editions.
    2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    5. Open Adobe Digital Editions and reauthorize. [Help->Authorize Computer]

    Hope this works !!

    0
    0cw22Author
    Participant
    April 30, 2015

    Thank you!!!

      0
      0cw22Author
      Participant
      April 29, 2015

      Please help!!

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