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andrewt30799155
Participant
Sep 10, 2018 2:51 AM UTC
Question

Adobe Account Support chat advised for me to post here, Activation Count reached

I have reached the activation limit and I cannot deauthorise any computer because the system refuses to allow me to, can I please get my activation count reset?

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    4 replies

    KingOfControl97
    KingOfControl97
    Participating Frequently
    Sep 14, 2018 11:32 AM UTC

    Hi Andrew,

    You should contact customer care, as the "Too many activation" issue is support by the care Team. When you contact chat, advise that you're contacting for a too many activation issue and not for other.

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    andrewt30799155Author
    Participant
    Sep 16, 2018 10:37 PM UTC

    I did that to start with but was told to post here... will try chat again today. This is very frustrating to be honest.

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    andrewt30799155Author
    Participant
    Sep 14, 2018 4:04 AM UTC

    This is becoming urgent, can someone from the support team please respond?

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    andrewt30799155Author
    Participant
    Sep 11, 2018 1:47 AM UTC

    Can someone from support please attention this concern as soon as possible?

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