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Participant
June 1, 2013
Question

Adobe authorization

  • June 1, 2013
  • 1 reply
  • 498 views

Where do I go to reset my adobe account as it tells me I have accessed the authorization too many times. This is due to an overdrive update and adobe needing to be reauthorized.  Not understanding how adobe figured it was a new authorization when the system was already running it.  Very frustrating when I can't get my books to finish them. Need a phone number or a direct link to the page on site that will tell me how to fix this

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    1 reply

    Inspiring
    June 2, 2013

    Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html should be able to reset your authorizations.

    You will then need to reauthorize devices you still need.

    A really unprofession arrangement, inconvenient for the customer and with no proper help describing this is what is needed.

    Adobe should provide a proper web page to view and edit authorizations.