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Gretchen993
Participant
December 17, 2013
Question

Adobe Digital

  • December 17, 2013
  • 1 reply
  • 307 views

I purchased a used laptop. Former owner authorized Adobe Digital and now I can't authorize it,

I have Adobe Digital on my work computer with my own ID, but I no longer wish to use Adobe Digital on that computer. I want to authorize and use Adobe Digital on my laptop only. How can I do this?

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    1 reply

    S
    sjpt
    Inspiring
    December 17, 2013

    You need to deauthorize the old ID first, then authorize with your new one.

    Deauthorization is a hidden feature: ctrl-shift-D to ADE (cmd-shift-D if it is a Mac).

    A well implemented program would warn about deauthorization of an old ID when you tried to authorize with a new one, and implicitly remove the old authorization if you confirmed.

    A poorly implemented program would have a clear deauthorize option; probably in the menu next to the authorize option.

    An attrocious program would have a hidden option that you need to resort to external help to find; ADE is sadly an attrocious program that Adobe does not appear to have any interest in improving.

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