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jlee152
Participant
June 7, 2015
Question

Adobe Digital Edition

  • June 7, 2015
  • 1 reply
  • 447 views

I recently bought a product. It needs adobe digital edition to open.

However, when I tried to open it, it give me an activation error.

I tried to erase my authorization on digital edition, but it does not let me.

What should I do?

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    1 reply

    Adobe Employee
    June 9, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again [Help -> Authorize Computer].

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again. [Help -> Authorize Computer].