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95101176
95101176
Participant
March 4, 2017
Question

Adobe Digital Edition is not working on macbook pro

  • March 4, 2017
  • 1 reply
  • 1159 views

Hi

I have a problem with ADE on my macbook pro. I use OS X El Capitan and i need ADE to put books on my ebook reader. Unfortunately it doesn't work at all!!

I used to have Version 1.7 about a year ago and it worked for a while. But it doesn't work anymore, neither does the actual version 4.5.4. When i open the .acsm file ADE starts running but it's just loading and doesn't accomplish. Then i have to shut down my macbook to close the program because I can't even quit the program regularely.

I already tried to uninstall the program several times and i tried to install both versions from safari and mozilla firefox, neither one worked.

I am really frustrated, because apple couln't help me on their support and here's no phone number or chat, so I could talk to somebody about this issue. I really want to read books on my ebook reader again and it annoys me that there is no alternative to ADE and I can't solve the problem.

Please help me asap. Thanks!

This topic has been closed for replies.

1 reply

C
clip1813
Participant
March 5, 2017

Hi 95101176,

i have the same problem. My system: iMac with ElCapitan, Digital Editions 4.5.4.165157.

When i load some ebook (epub-format) from Online eBibliothek it loads the book but hangs up, when ready. I must take the force-quit-Application and stop Digital Editions. The Konsole program shows hundreds of error messages like this:

"05.03.17 14:58:36,383 Adobe Digital Editions[1956]: failed to create thumbnail for /Users/<my-user-ID>/Documents/Digital Editions/Thumbnails/CloudSync/Library-Sync-Book-3.acsm.png"

You can find the book in this folder: "/Users/<my-user-ID>/Documents/Digital Editions/" and load it for example in Calibre. Hope there will be a solution soon.

I hope this helps you a bit.

Claus

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