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Participant
September 21, 2020
Question

Adobe Digital Edition - Missing PDF

  • September 21, 2020
  • 2 replies
  • 272 views

Hi, I am having troubles with my PDF textbook for my University class. For some odd reason it says that my PDF is missing. I searched everywhere on my Macbook to see if the PDF was renamed etc, but I still can't seem to fix this problem. What do I do? I need the text for class, is there anyway to redownload without having to pay since I've paid for the text already? 

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2 replies

John T Smith
Community Expert
Community Expert
September 21, 2020

My Windows computer has a default DOWNLOADS folder... I don't know Mac, so can only say that watching the screen while doing a download to see where your Mac puts files is a good idea

LinSims
Community Expert
Community Expert
September 21, 2020

I would contact the vendor and see if they will let you download the file again. And if the Mac displays a screen letting you know where the download is being stored (I don't use a Mac, I don't know), write down the location. Better yet if it lets you choose where to save the file.