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Participant
August 21, 2024
Question

Adobe Digital Editions 4.5.11 Application Crash with some PDF'S

  • August 21, 2024
  • 1 reply
  • 295 views

Hello everyone,

I'm experiencing an issue with Adobe Digital Editions (version 4.5.11) on macOS 14.6.1., also it is happenning in other SO. The application crashes and closes unexpectedly whenever I try to open certain PDF files. This problem seems to be specific to these files.

 

Below is an excerpt from the crash report:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Adobe Digital Editions [49633]
Path:                  /Applications/Adobe Digital Editions 4.5.app/Contents/MacOS/Adobe Digital Editions
Identifier:            com.adobe.adobedigitaleditions.app
Version:               4.5.11 (1)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-08-20 12:09:43.9652 +0200
OS Version:            macOS 14.6.1 (23G93)
Report Version:        12
Anonymous UUID:        17E556C1-B6CA-2FE9-F486-064FF4697A51

Sleep/Wake UUID:       5315459B-E2E7-4E1F-89D2-4187C92E7AC6

Time Awake Since Boot: 14000 seconds
Time Since Wake:       10697 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF810F55966)

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [49633]

VM Region Info: 0 is not in any region.  Bytes before following region: 4345044992
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      102fc2000-103e44000    [ 14.5M] r-x/rwx SM=COW  /Applications/Adobe Digital Editions 4.5.app/Contents/MacOS/Adobe Digital Editions

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF810F55966)

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread

 

The crash seems to involve a segmentation fault (SIGSEGV) and happens consistently with the same PDFs. I'm wondering if anyone else has experienced similar issues or if there are any known solutions.

I can also provide an Example PDF to reproduce this issue.

Any guidance or suggestions would be greatly appreciated!

 

Thanks in advance!

Pablo

    1 reply

    Participant
    February 19, 2025

    hi, did you ever find a solution? I'm having the same issue