Skip to main content
sophieh6476841
sophieh6476841
Participant
April 5, 2017
Question

Adobe digital editions

  • April 5, 2017
  • 1 reply
  • 227 views

When I downloaded ADE it picked an old email of mine as ID and some password. It never asked me for this info and now I can't change the authorization because i don't know the password and I can't access this old email. Help!!

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    April 6, 2017

    Windows:

        Close all applications.

        Press WINDOWS + R.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Remove the Adept Folder.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    sophieh6476841
    sophieh6476841Author
    Participant
    April 6, 2017

    Thank you so much it worked! I as so frustrated.  Have a great day.

    Sent from my Samsung Galaxy smartphone.

    Nanaky
    Nanaky
    Participating Frequently
    April 7, 2017

    You are welcome.

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices