adobe digital editions authorization issue

Forum|Forum|12 years ago
October 13, 2013
2 replies
869 views

i have been having problems with authorization. i authorized one of my laptops and could yous the ADE without issues but now i cant authorize my other laptop even after using the Ctrl+Shift+D to de-authorize it on the first one. it just says "please wait your computer is being authorized", its been like that for more than 5hours. i have done it severally and it still says the same thing. what should i do.

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O

olivemmaAuthor

Participant

i was asked to authorize the second laptop too, so how do i do it. if i don't deauthorize it from the first one. i have an internet connection.

S

sjpt

Inspiring

You should be able to authorize up to 6 devices (computers, eReaders, tablets) with the same ID at the same time.

But I'm afraid I can't see why the second computer didn't authorize if it was correctly connected to the internet and with no firewall issues.

Are the laptops both running the same operating sytem?

Old XP devices can have problems with ADE2.0, which is somewhat unreliable in other ways too.

Worth trying the older 1.7.2; though I am afraid it probably won't help.

There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172