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Participant
June 7, 2021
Question

Adobe Digital Editions - Authorization Issues

  • June 7, 2021
  • 1 reply
  • 121 views

Hello Everyone,

 

so I recently downloaded Adobe Digital Editions on my MacBook, and when I tried to open an e-book, I got an access error shown. I then tried deauthorizing my ADE and that did not work due to the following:

 

ADE asked for the password respective of the authorized ID. The problem is, the authorized ID is based on an invalid email address. I do not use that email address anymore and so I have no idea what the password could be. As such, I am unable to deauthorize ADE and cannot access my e-book.

 

Any suggestions would be greatly appreciated. 

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    1 reply

    Participant
    June 7, 2021

    I have exactly the same problem. Any help would be appreciated doubly.