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February 3, 2023
Question

adobe digital editions can't de-authorize account on Mac

  • February 3, 2023
  • 0 replies
  • 109 views

I am trying to de-authorize an account on the digital edition app because I accidentally deleted that account and I tried following this guide https://community.adobe.com/t5/digital-editions-discussions/adobe-digital-editions-authorization-issue-can-t-disable-quot-erase-quot-previous-user/td-p/7346897 but I am having trouble following this step: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. because it doesn't seem to exist a Digital Editions folder nor a activation.dat file in my computer, therefore I honestly don't know what to do. I also tried deleting ad re-installing the app but it always connects to the account that I want to de-authorize.

 

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