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danielh23259817
danielh23259817
Participant
April 29, 2017
Question

Adobe Digital Editions does not launch. W10.

  • April 29, 2017
  • 1 reply
  • 247 views

I have not used digital editions for a while. I used it successfully with Windows 7. Now I am on Widows 10 and it  will not launch. Have uninstalled and re-installed. Still no luck. I get no error message, the cursor goes to the circle as if it is trying to open then nothing happens and the machine operates as normal: it does not lock up etc. I have a lot of  professional tests that I can only open with digital editions and now I cannot open digital editions. Tried opening as administrator: still no luck. Help!

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    1 reply

    danielh23259817
    danielh23259817Author
    Participant
    May 3, 2017

    Hello. Is anybody from Adobe there? Your product is not functioning. Thank you.

    shaunv55845726
    shaunv55845726
    Participant
    August 8, 2017

    I was able to use it with my Windows 10 home edition with latest updates. But then it stopped launching. I uninstalled the program and reinstalled it. I tried it with several compatibility modes from xp service pack 3 to windows 8. Still would act like it was launching then would fail. I created another account and it worked. So it seems like it is my profile that will not allow it to launch. So you could try a different account and see if that works. If that works then you will need to re-create your account on the box. But since windows 7 you have to edit the registry in order to recreate the same profile. Make sure that you do back up of the current profile so that you can reinstall favorites, documents, and desktop.

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