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kjulia28
Participant
June 30, 2016
Question

Adobe Digital Editions does not sync across devices

  • June 30, 2016
  • 77 replies
  • 86017 views

According to the product descriptions and several FAQs I found, it is an alleged feature that when I download media and open it in Digital Editions on, say, my PC, it should sync to my Digital Editions (same ID) on other devices like my tab.

I have 'auto-download' enabled. But this syncing doesn't seem to be happening. (Concrete example: I downloaded two library books to ADE on my PC with the same ID I use on my tab, but these books are not showing up on my tablet. The two books that are in my ADE library on the tab are also not showing up in the ADE library on my PC.) I also don't see any 'sync now' button or similar.

What am I missing, why is this feature not working?

    77 replies

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    C
    cybear
    Participant
    January 21, 2020

    So I've tried many things to get my library books onto my Sony PRS T-2 and finally something has seemed to work.

     

    I followed some instructions that was in one of the earlier responses here.

    Downloaded the epub through ADE.

    Then in the library in ADE, right click "Show file in Finder"

    Then I copied the epub file to the "Digital Editions" folder on my reader.

     

    At this point if I try to open it on my reader, it says Error for digital rights management.

    I read in this thread that I could try to download the epub through the browser on my reader.

    Logged into library account in Overdrive in the browser on my reader and tried to download the epub, but it wouldn't download.

    But for some reason, if the file is in the Digital Editions folder already, it gets authorized or something and does not show the error anymore (and a sign that it worked is that the cover of the book loads).

     

    My reader is authorized in the settings for Adobe digital rights, so that might have been the key to get things all linked up and working.

    V
    vladislavh74231245
    Participant
    December 17, 2019

    STILL DOES NOT WORK DECEMBER 2019!

      G
      Gadabout Gal
      Participant
      January 1, 2020

      Fixed!

      Happy 2020

      Anyway heres what I did.

      I simply copied the downloaded .acsm file from whichever devices it is working on ie where you can access your digital doc on. It usually goes to downloads unless you have specified somewhere else in your settings. You could do a search for all your .acsm files from whichever devices your library is working on i.e. if you have a large library.

       

      Simply either email or copy onto a usb stick to transfer to the device you want to share the file with. Once emailed or copied on to the other device(s), simply click on the  .acsm file and it will ask what app you want to open it with. Choose Adobe Digital Editions and it will start loading.

       

      This worked for me, hope it works for you:)

      K
      Kevin Stables
      Participant
      February 2, 2020

      Yeah, that's not really syncing it though - that's just adding the document on another device!

       

      🙂

        A
        arielstorm
        Participant
        October 4, 2019

        STILL DOES NOT WORK OCTOBER 2019

          E
          eddsil
          Participant
          September 29, 2019

          THIS IS STILL AN ISSUE SEPTEMBER 2019

            Z
            Zoé27154182tt4a
            Participant
            November 16, 2022

            I'm updating 2022 november - still an issue 🙂

             

            E
            eddsil
            Participant
            September 19, 2019

            The sync feature is alleged and as of the date of my post it still does not work. ADE staff are on a very long holiday while their app burns in the fires of faildom...

              D
              danep22315074
              Participant
              July 28, 2019

              (Relevant on for Mac/iOS)

              I managed to sync my medical books across devices (Mac to iPad) with no wires, just Bluetooth. Took maybe 45 seconds.

              Adobe’s genius “Auto download” wasn’t working so I: opened up ADE bookshelf on my Mac > right clicked the desired book > left clicked “Show File in Findel” > right clicked the desired book pdf file > hovered my cursor on “Share” > clicked “AirDrop” > clicked my iPad

              Simply have your iPad open, and after you’ve followed the instruction above you select the ADE option (should be an automatic pop-up)

              Note: for the Airdrop feature to work you must have Bluetooth on for both devices and make sure they can share. If you don’t know how to do this, you can easily find instructions via a google search. You can search “how to airdrop”

              Considering how many issues people have with syncing their libraries across devices, I hope this helps at least one other person (seeing as this problem has existed for like 2 years lol).

                themkidsdaddy
                themkidsdaddy
                Participant
                February 7, 2019

                SOLUTION FOUND (For Mac/iOS users)

                1. On your Macbook, open ADE and right click on the book in question. Select "Show In Finder," and take note of the location, or keep the window open.

                2. Connect your iOS device to iTunes.

                3. Once in iTunes, go to your connected iOS device (from step 2) and select "File Sharing," which should be on the left side of the window.

                4. Scroll to and select ADE (assuming that you have it downloaded to your iOS device).

                5. Either select "add" or drag the file into the window and sync the device.

                Your book in question should automatically show up on your iOS device.

                One would assume that the syncing across devices would work (side eye @ Adobe), but fortunately this fix worked for me and I hope it's helpful to everyone else.

                H
                howardb72108745
                Participating Frequently
                April 4, 2019

                My iPad and iPhone have the 6 books that I have dragged to the apps via iTunes.

                My Mac's Adobe Digital Editions 4.5 has 715 books.   

                I have uninstalled and reinstalled the app on my devices several times, as well as deauthorized and authorized.   I also deauthorized and authorized my application on my Mac.    Still, my Mac has 715 books, my iPad has 6 books.

                  kathyl135
                  kathyl135
                  Participant
                  January 7, 2019

                  I, like everyone else have been unable to sync my purchased book from my PC to my tablet! VERY, VERY FRUSTRATING. Just now however, I clicked on the link in the confirmation email I received from the vendor, while in my tablet, and it downloaded the book [again] but this time to my tablet directly. In my case, the link was to be used in case my "original download was cancelled". Which it was not, but I tried it anyway. What a pain in the patootie.

                    markost
                    markost
                    Participant
                    January 4, 2019

                    Send the downloaded books from the library  (basically the links)  to the Google drive. Go to the source they are at your mobile -download them and choose them to open with ADE: They are now in my library. It worked for me with 2 out of 2 books. Of course, first i auhorized the account on my mobile.

                    L
                    louisrc
                    Participant
                    January 5, 2019

                    Doesn't work for me. I click on the downloade ascm file, ask to open with ADE, ADE opens but nothing happens when I hit refresh.

                      rebeccam22979879
                      rebeccam22979879
                      Participant
                      November 16, 2018

                      Yep, I'm another one. Here because I have tried and failed to get this crappy software to function. Utterly useless. I'll be using none-Adobe software from now on. Clearly these [language removed - Mod] have no idea that they are doing, and couldn't care less about about addressing the issue, let alone sorting it. I will be recommending others steer clear.

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