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Participant
Mar 17, 2024 8:32 PM UTC
Question

Adobe digital editions forgotten password how to retrieve it

I forgot my password to log in Adobe digital edition.  How do I retrieve a forgotten password?  Thank you

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2 replies

Legend
Mar 18, 2024 5:42 AM UTC

Hi @Marie-Claude36137107itoo ,

 

This is the Enterprise and Teams Community. Your issue seems related to the Adobe digital edition. Moving your thread to the Digital Edition community for further assistance. 


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Participant
Mar 18, 2024 12:06 PM UTC
Hi.Yes this problem was related to my ADE account and it is an independent
application I know. I solved the problem by deleting the Application and
all associated folders and files (hidden). When I reinstalled the
application, I had to recreate a new account. I can read on the e-reader
again. Just so you know and can help other ADE users in the future.
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