Adobe Digital Editions installation problem.

Hello.   I have downloaded ADE 3.0 and installed previously on other computers (Windows 7 and Windows 10) and it has worked fine for transferring epub books to my Kobo Glo from my Public Library.  However, on my current Windows 10 PC, I have been unable to get ADE 3.0 or ADE 4.5.3 to work.  After installation of these programs, none of the initial bookshelves show up, and although my computer recognizes my Kobo Glo, the ADE programs do not.  I have uninstalled and reinstalled the ADE programs to no avail.  Any ideas about how to fix this problem would be greatly appreciated.  Thanks.