Participant

Question

Adobe Digital Editions: problems with computer authorization

Forum|Forum|13 years ago
October 12, 2012
7 replies
28663 views

I'm not able to authorize my computer after installing Adobe Digital Edition and activating Adobe ID:

I receive the following prompt: E_AUTH_NO_READY.

I tried for few days

Can anyone help me? Many thanks.

Lucio

This topic has been closed for replies.

C

colleen050

Participating Frequently

I have a similar problem. I have an old Kobo reader that I had been using and now have a new Kobo Auro H20. I have adobe all set-up on my computer but when I plug in my new reader and connect nothing happens. I went to Adobe and CTLSHIFTD and the message came up 'erase computer authorization' so I didn't do it. Am I having this problem as it is looking for my old Kobo and how do I correct it? Thanks.

K

kathyjoe5

Participating Frequently

I am having a similar issue. I have downloaded the new Adobe Digital Editions, I do Control Shift D and get the message to de authorize by logging in, but it does not recognize my password. How do I reset my password to get this thing to work.......5 hours working on this. It is ridiculous!!!! Not even a button to say "I forgot my password" Somebody, anybody help? BTW, I haven't forgotten my password, Adobe isn't recognizing it!

Thanks!

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colleen050

Participating Frequently

I had to download the new Adobe 3.0 before it worked

Sent from my iPhone

B

Blakspyder

Participant

Hi

Please assist, i seem to have "authorised computer without an ID" and now I cannot read the eBook I purchased - this is so frustrating!

can someone help....pleeeeeeeeeeeeeeeeeeeeeeeeeeeeese

jeanm72951603

Participant

I've just spent a whole evening trying to authorise a sony reader on an apple mac. Everything worked last week using windows, tonight I just got the 'e-auth' msg all the time. Changed adobe password through book store site without result. Went to adobe's own website, changed password - worked, authorised mac straight way, downloads worked. Weird.

alfredp44966928

Participant

I am having the same problem

i am using a laptop computer with windows 8

adobe editions 4 worked for about 20 minutes then stopped working

i uninstalled it and installed a lower version and then it wouldnt allow me to authorize the computer

i had authorised the computer without adobe acount at first

can anyone please offer me some assistance

A

Anonymous

OK, so I've had the same issue with my Nook (simple touch). I tried the ctrl-shift-D, which allowed me to authorize both devices, but I still can't read library books on the Nook - says "user not activated". Any ideas on what could be going wrong, and how to fix it? I'm using ADE 2.0 (maybe a bad mistake), and this is driving me nuts!

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Anonymous

Figured it out - needed to delete a file on the Nook (adobe_digital_editions). Why did this have to be so complicated?

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GroversMom

Participant

I'm getting the same error message as you. my e-reader is recognized but the computer is not authorized. I tried CLICKING HELP but I get as far as the activation server error that you mention. It will retry but I keep getting the error message E_AUTH_NO_READY.

Oops! Sorry, I should have tried the CTRL+SHIFT+D. It does work.

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Oriol_Andrés

Participant

I have a similar problem. ADE doesn't recognize my e-reader (Leqtor = EB600 Netronix) and then I can't authorize this device for my ID Adobe Account. At last, it means I can't read the book with DRM I have bought, and I get the error "Please activate device first".

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