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February 19, 2014
Question

adobe digital editions stopped working in windows 7

  • February 19, 2014
  • 1 reply
  • 1327 views

I am not able to open the adobe digital editions in windows 7 because everytime I open it the above message comes up-I have attempted several uninstall and installs- how can this be corrected?

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1 reply

Dominic Michael
Adobe Employee
Adobe Employee
February 20, 2014

Can you try the below mentioned steps?

1) Quit ADE if it is running.

2) Take backup/move the books from "My Digital Editions" folder in Documents folder to a different location.

3) Launch ADE

February 20, 2014

Thank you-I simply loaded an old digital editions from adobe-thanks again,

Janet.

On Thu, Feb 20, 2014 at 3:11 AM, Dominic Michael

Participant
February 21, 2014

I have the same problem except:

I am running Windows 8

Yesterday, when it was working, I updated to SDE 3.0 from 2.0 and everytime I run it I get the message above.

I uninstalled 3 and re-installed 2 but the error did not go away.

I tried the fix suggested above with no effect.

Simon