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adam22_
Participant
March 11, 2016
Question

Adobe Digital Editions - Unauthorize issues

  • March 11, 2016
  • 2 replies
  • 4440 views

Issues with ADE opening ascm files for ebooks. Trying to unauthorize but keep being told unable to. Deleted program and reinstalled however computer stayed authorized. Looked for activation.dat file as noted in another string but can't find that file. Running mac osx10.11. Any suggestions would be great.

Thanks A

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      2 replies

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      erikm36353436
      Participant
      April 3, 2018

      I have had this same issue but my the files started as ebooks then once I moved them they became corrupt and changed to ascm. I was unable to view the files or add them to the library. I deleted the installment file and it seems to have fixed my problem.

      Nanaky
      Nanaky
      Participating Frequently
      March 11, 2016

          Quit Adobe Digital Editions.

          Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

          If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

          Open Adobe Digital Editions and reauthorize.

        sarkara1
        sarkara1
        Known Participant
        March 11, 2016

        I've the same issue (ADE picks up some email id that's not registered with Adobe). There's no such path as /Users/Library/Application Support/Adobe/Digital Editions. I assume you've not actually verified that path, did you?

        In the user's home directory, there's a Library/Application Support/Adobe/Digital Editions. If that's what you mean, the correct path is ~/Library/Application Support/Adobe/Digital Editions. It can be reached simply by pressing CMD + SHIFT + G, putting in ~/Library/Application Support/Adobe/Digital Editions in the pop-up box, and pressing enter.

        Deleting the activation.dat from the abovementioned folder allowed me to enter an id that I wanted, not the stupid ADE designers wanted.

          A
          adam22_Author
          Participant
          March 11, 2016

          Thanks, I can't follow the file path given either. I tried the one you provide but I get as far as Library/Application Support/Adobe/ but there is no digital editions folder just a mess of others and I have the ade 4.5 installed in applications folder in Macosx 10.11.3.

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