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edwinh79859820
Participant
December 18, 2018
Question

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases. Do you know how to deauthorize ore get rid of that old account?

  • December 18, 2018
  • 3 replies
  • 396 views

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases.  Do you know how to deauthorize ore get rid of that old account?

    This topic has been closed for replies.

    3 replies

    jens24025190
    jens24025190
    Participant
    April 28, 2019

    I also need help on identical way. Please contact me

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    December 20, 2018

    Moving this to Adobe Digital Editions

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    December 20, 2018

    Hi Edwinh,

    Please refer to the steps mentioned here Digital Editions Help | Authorizing and de-authorizing Adobe Digital Editions for deauthorizing.

    Check if that helps.

    Regards,

    Meenakshi

    jens24025190
    jens24025190
    Participant
    April 28, 2019

    This does not solve the problem. Old email and lost password

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