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Participant
December 18, 2018
質問

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases. Do you know how to deauthorize ore get rid of that old account?

  • December 18, 2018
  • 返信数 4.
  • 399 ビュー

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases.  Do you know how to deauthorize ore get rid of that old account?

    このトピックへの返信は締め切られました。

    返信数 4

    jens24025190
    Participant
    April 28, 2019

    I also need help on identical way. Please contact me

    Meenakshi_Negi
    Legend
    December 20, 2018

    Moving this to Adobe Digital Editions

    Meenakshi_Negi
    Legend
    December 20, 2018

    Hi Edwinh,

    Please refer to the steps mentioned here Digital Editions Help | Authorizing and de-authorizing Adobe Digital Editions for deauthorizing.

    Check if that helps.

    Regards,

    Meenakshi

    jens24025190
    Participant
    April 28, 2019

    This does not solve the problem. Old email and lost password