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edwinh79859820
Participant
Dec 18, 2018 6:36 PM UTC
Question

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases. Do you know how to deauthorize ore get rid of that old account?

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases.  Do you know how to deauthorize ore get rid of that old account?

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    4 replies

    jens24025190
    jens24025190
    Participant
    Apr 28, 2019 2:46 PM UTC

    I also need help on identical way. Please contact me

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    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    Dec 20, 2018 5:04 PM UTC

    Moving this to Adobe Digital Editions

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    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    Dec 20, 2018 5:02 PM UTC

    Hi Edwinh,

    Please refer to the steps mentioned here Digital Editions Help | Authorizing and de-authorizing Adobe Digital Editions for deauthorizing.

    Check if that helps.

    Regards,

    Meenakshi

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    jens24025190
    jens24025190
    Participant
    Apr 28, 2019 2:48 PM UTC

    This does not solve the problem. Old email and lost password

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