adobe id

Forum|Forum|12 years ago
December 23, 2013
1 reply
479 views

have adobe id but my kobo is saying my book is protected by drm and is not currently authorised for use with my adobe id

This topic has been closed for replies.

S

sjpt

Inspiring

Either you haven't registered the kobo with your AdobeID, or you have registered it with a different ID from the one used when you first accessed the book.

Once accessed, a book is locked to devices registered with the ID in use at the time of first access.

The exact best steps will depend on the details of what you have already registered and what books you already have locked to (one or more) Adobe IDs.

One option is ...

First check ADE is properly registered and you can read the book there.
Then, if the kobo is registered with a different ID, unregister it (ctrl-shift-E or cmd-shift-E on Mac to ADE with kobo plugged in).
Then re-register the kobo (menu/Hlep/Authorize Device on ADE2.x, Library/Authorize Device on older more reliable v1.7.2)

BUT, be aware the kobo will no longer be able to read books that were associated with the ID it was previously registered with.

If that isn't suitable for you post back saying exactly what your situation with IDs and books and we can suggest the best plan.

B

brickieAuthor

Participant

problem started when trying to download book from local library. book went

to computer in adobe digital editions tried to put on to kobo , this was

first time use but error to many activations spoke to adobe to reset

activations now get problem with adobe id

In a message dated 24/12/2013 10:42:59 GMT Standard Time,

forums_noreply@adobe.com writes:

Re: adobe id

created by sjpt (http://forums.adobe.com/people/sjpt) in Adobe Digital

Editions - View the full discussion

(http://forums.adobe.com/message/5954648#5954648)

S

sjpt

Inspiring

Depending what the problems with Adobe ID are ... Try:

unregister ADE on computer (ctrl-shift-D, cmd-shift-D on Mac)
unregister device (ctrl-shift-E, cmd-shift-E on Mac) to ADE with device plugged in
re-register ADE on computer ((menu/Hlep/Authorize Computer on ADE2.x, Library/Authorize Computer on older more reliable v1.7.2)
re-register the kobo (menu/Hlep/Authorize Device on ADE2.x, Library/Authorize Device on older more reliable v1.7.2)

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