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September 18, 2013
Question

Adobe ID problems on Story HD

  • September 18, 2013
  • 1 reply
  • 414 views

I recntly purchased some ebooks from Bookworld and wanted to download them to my iRiver Stoy HD. I had some books on it already which I am able to read. However my home computer died a few months ago and when I used my new laptop I haad to download adobe digital version 2.0. I subsequently transferred the new books to my Story HD but when I went to read them the following message appeared: "A different Adobe ID has been autorised for use on the device. E_ADEPT_CORE_USER_NOT_ACTIVATED". I read that adobe digital version 1.7 wouldn't cause this problem but couldn't find it to downlaod.

How can I fi this please? HELP!!

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    1 reply

    Inspiring
    September 18, 2013

    Did you register your ADE2.0 with the same ID you had used before?

    If not, that is the reason you can't read the books.

    As you suggest, there are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172