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matthewa56278549
matthewa56278549
Participant
February 10, 2016
Question

after signing in with no id i can't find the option to enter my adobe id

  • February 10, 2016
  • 1 reply
  • 207 views

after signing in with no id i can't find the option to enter my adobe id

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    February 10, 2016

    Macintosh:

    1. quit Adobe Digital Editions.
    2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    3. Open Adobe Digital Editions and reauthorize.

    Windows:

    1. Open Adobe Digital Editions.
    2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    S
    simonk27227019
    Participant
    June 24, 2017

    I had the same issue and followed the process. Now I cannot open my e-book as it says the vendor account you entered (my Adobe ID) is not associated with the item you are trying to open. I can open the Getting Started with Adobe Digital Editions ebook

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