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September 9, 2026
Question

Agent

  • September 9, 2026
  • 1 reply
  • 20 views

Hello! I am currently an enrolled university student and I have been using Creative Cloud with a student discount. Today, September 9, I was charged €83.24 instead of my previous discounted price. I am still a student and can provide proof of my current student status.

I would like to keep my Creative Cloud subscription under the student pricing. Could you please change my plan back to the student plan and refund the €83.24 charge made today? I am happy to provide my student ID or current proof of enrollment. Thank you!

    1 reply

    jane-e
    Community Expert
    Community Expert
    September 10, 2026

    @skilled_friends9d88 

    Follow the instructions on this page to renew your student subscription:

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/renew-adobe-account-plan-student-and-teacher-discount.html

    Jane