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A
Anonymous
October 21, 2015
Question

Apple OS X Computer Authorization Issue

  • October 21, 2015
  • 1 reply
  • 468 views

I'm trying to open an ebook on my MacBook Pro OS X and when I enter my Adobe ID and password I get a Computer Authorization Error message that says "Activation Server Error- code E_AUTH_BAD_DEVICE_KEY" Anybody know of a solution to this issue?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    October 22, 2015
    1. Choose Utilities > Open Keychain Access Application.

    2. Select the login keychain and unlock it by clicking the padlock icon next to it.

      If you do not remember the keychain password, see Resetting your keychain in Mac OS X.

    3. On the right side, there's a list of applications. Double-click Digital Editions.

    4. Select the Access Control Menu.

    5. Select Allow All Applications To Access This Item and save changes.

    6. Launch Digital Editions and you can authorize now.

    A
    Anonymous
    October 22, 2015

    I tried that procedure and I still have the same problem. Thank you very much anyway. Any other possible solutions?

    paulm26622477
    paulm26622477
    Participant
    October 22, 2015

    I had the same issue - tried these steps and it didn't work. But then restarted my mac and tried again. Works now.

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