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hannaestelle@outlook.com
Participant
April 10, 2020
Question

Authorization ADE on my iPad app

  • April 10, 2020
  • 1 reply
  • 419 views

Hello. I have downloaded the ADE app on my iPad and there seems to be something wrong because I am unable to authorize my device no matter how many times I put the correct Adobe ID and password. I am able to login on google and on other devices, just not into the app. Everytime it says "Incorrect Username or Password." I have changed my password and I have deleted the app and redownloaded it. Nothing seems to work.

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    1 reply

    F
    FishonFazer
    Participant
    April 22, 2020

    Got the same problem and contacted Adobe support viachat. They referred me to this forum.... as I can see now, this does not help at all or did you receive an answer to your problem?

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