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Jolli007
Participant
May 3, 2015
Question

authorization does'nt work

  • May 3, 2015
  • 2 replies
  • 343 views

Yesterday I downloaded some ebooks and got some ACSM-files. The old Version of Digital Editions 2.0 could'nt open them, so I downloaded the new version 4.0. But then I got the message "Error! Check activation". I deletet the authorization, but when I've start again I could'nt complete the authorization. I get a connection error. It says that there is no connection to the activation-server and that I have to check my internet connection. But there is nothing wrong.

I have already tried to disable the firewall or add the programm to the firewall programm. I checked my Adobe ID and password and I've run the programm as administrator. I have also uninstalled the programm and tried the old version 2.0 again. Nothing is working. PLEAS HELP!!!

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2 replies

Adobe Employee
May 5, 2015

Please restart your machine and try again

Jolli007
Jolli007Author
Participant
May 8, 2015

Oh, nice try. It feels like I restarted my computer nearly a hundred times. Something else?

Participant
May 5, 2015

im having the same problem I don't know what to do