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jordana44409952
Participant
Jan 10, 2019 1:30 AM UTC
Question

Authorization Error for bad device key

When I attempt to authorize my Adobe ID on Adobe Digital Editions 4.5, I receive this error:

  • E_AUTH_BAD_DEVICE_KEY_OR_PKCS12.

I followed the advice on a different forum about going to the keychain access on my MAC, but there is not an option for me to allow access to all applications. It looks like this

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    3 replies

    Nanaky
    Participating Frequently
    Jan 10, 2019 8:08 AM UTC

        quit Adobe Digital Editions.

        Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

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    jordana44409952
    Participant
    Jan 10, 2019 3:56 PM UTC

    This did not work for me unfortunately. It still came up with the same error.

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    Nanaky
    Participating Frequently
    Jan 24, 2019 9:44 AM UTC

    Has you found the file?

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