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Participant
July 6, 2013
Question

authorization failjure

  • July 6, 2013
  • 2 replies
  • 383 views

How do I delete all my authorizations?  I cannot transfer any books to my NOOK anymore.

I tried making a new ID but that did not work.

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    2 replies

    Inspiring
    July 6, 2013

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.


    RNL001Author
    Participant
    July 7, 2013

    Thank you for the response.

    I performed the action you noted below but it did not correct the

    problem.

    I still cannot copy an Ebook to my NOOK without getting a "no permission

    to copy" notice.

    My operating system is MS7.