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mariov61121800
Participant
October 13, 2016
Answered

Authorization failure

  • October 13, 2016
  • 1 reply
  • 310 views

I cannot authorize Digital Editions. I have tried that with version 2.01, 3.0 and 4.5.2 (I am using a Mac with OSX 10.9.5). When the window "Authorize your computer" comes up and I type in my Adobe ID with the proper password: I get then after I have clicked on "Authorize" and Error Message: Connection Error: Digital Editions could not connect to the activation server. Please make sure you are connected to the Internet". I am properly connected as if chose on the window "Authorize your computer" I forgot my password, I am connected to the proper link to proper Adobe webpage. I contacted Product Support via chat, and after being online for more than an hour and being transferred of four times they gave me the link to this to this forum and told me. "I am sorry this issue is only supported at Adobe forums" Any ideas: (I tried the diff. suggestions I found here, but none did help).

    This topic has been closed for replies.
    Correct answer Nanaky

    Has you check if your Firewall anything blocked?

    1 reply

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    October 14, 2016

    Has you check if your Firewall anything blocked?

    M
    mariov61121800Author
    Participant
    October 14, 2016

    Thanks a lot you made my day! Why no one else at Adobe came with this answer!

    Nanaky
    Nanaky
    Participating Frequently
    October 14, 2016

    Adobe Digital Edition is a costfree product. So its was only support of adobe Forum.

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