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J
j1949063
Participant
January 4, 2016
Question

Authorization issues

  • January 4, 2016
  • 1 reply
  • 429 views

I have two questions:

1) Is it possible to authorize the downloading of content with more than one email address?

2) My Adobe Digital Editions is refusing to allow me to download new content, even though it says it is already authorized. This started after I switched to a new computer. However, it says the device is authorized. So... how can this problem be solved?

Thank you.

    This topic has been closed for replies.

    1 reply

    J
    j1949063Author
    Participant
    January 5, 2016

    I managed to sort out my second question, but I would like to know if there is a way to authorize more than one email address, so I can download materials that are linked to a different email address than the one already authorized.

    Nanaky
    Nanaky
    Participating Frequently
    January 5, 2016

    With the normal way its not possible. You can try a new user to his Device and can for this authorize Digital Edition with a other Adobe ID.

    J
    j1949063Author
    Participant
    January 5, 2016

    Please explain to me the exact steps to do this. I realize it may be obvious to you, but I don't know what you mean by "the normal way" vs whatever you are proposing instead. There does not appear to be any menu option for "new user to this device" as far as I can tell, so how do I create it?

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