Skip to main content
Participant
March 19, 2018
Question

Authorize button does not respond

  • March 19, 2018
  • 2 replies
  • 324 views

I installed ADE app. to my android smart phone, entered the Adobe ID and password but after pressing the athorize button there was no action from the app. ... like pressing the blank button. O tried the same procedure with my android tabled and it happened just the same.

I tried deleting the app. , even with root delezin and installing it again but no difference.

After few hours I created the another Adobe ID and same again. Any ideas what's the problem?

    This topic has been closed for replies.

    2 replies

    Participant
    March 21, 2018

    The new update of ADE came few hours ago and now I was able to authorize it. So check the update and authorize.

    Participant
    March 20, 2018

    Sorry for the typos (I was typing to my phone on a train ride home).

    I installed ADE app. to my android smart phone, entered the Adobe ID and password but after pressing the authorize button there was no action from the app. ... like pressing the blank button. I tried the same procedure with my android tablet and it happened just the same.

    I tried deleting the app. , even with the root delete and installing it again but no difference.

    After few hours I created the another Adobe ID and it was same again. Any ideas what's the problem?