"Authorize Computer" not highlighted

Question

I've just downloaded Digital Editions, when I go to "Help" to pair with a vendor, the option to "Authorize Computer" is greyed out. Help?

Nanaky · Answer

Try this:

Windows:

Close all applications.

Press WINDOWS + R.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Remove the Adept Folder.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize..

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

Open Adobe Digital Editions and reauthorize.

Sign up