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diegor98432991
Participant
March 19, 2018
Answered

Authorize Computer window is not opening

  • March 19, 2018
  • 6 replies
  • 1567 views

I just installed Adobe Digital Editions 4.5, the next step is to authorize my computer.

But when I go to the "Help>Authorize Computer" menu and click on it, nothing happens, any windows of authorization opens.

Does anybody know how to solve it?

This topic has been closed for replies.
Correct answer Wh0isTh3D0ct0r

If you roll your clock back to earlier this morning or a previous date, then Adobe Digital Editions 4.5.7.181275 works properly.

6 replies

Participating Frequently
March 22, 2018

Adobe Digital Editions 4.5.7.182628 has been released, and it is working properly.

March 19, 2018

P L E A S E !!!!!!

Make this info easier to find!!!!

It worked properly, but after getting very annoyed.

Add it to de FAQ or something ASAP!

Participating Frequently
March 19, 2018

Better yet, how about a new version of the ADE installer that a.) doesn't have this issue, b.) doesn't cause an installation error on a Mac that says it's not from a trusted developer, and c.) still addresses the issue from version 4.5.7.179634 where it did not display e-book content properly?

Participant
March 19, 2018

I had the same issue, now tried to set back my clock to an earlier date. I now manage to get into the Authorization screen, BUT.... now it refuses the authentication due to message: ADEPT REQUEST EXPIRED.

Any suggestions? Thanks in advance!

Participating Frequently
March 19, 2018

Adobe Digital Editions 4.5.7.179634 does not have the issue, so this is something specific to the latest update to Adobe Digital Editions (version 4.5.7.181275), specifically as it relates to the date/time on the computer.

Wh0isTh3D0ct0rCorrect answer
Participating Frequently
March 19, 2018

If you roll your clock back to earlier this morning or a previous date, then Adobe Digital Editions 4.5.7.181275 works properly.

diegor98432991
Participant
March 19, 2018

Oh my god it worked!

Adobe must think Doctor Strange is one of their customers to make us manipulate the time like that, but ok.

Thank You mate!

stitchernow
Participant
March 19, 2018

I am having the same problem.

Participant
March 19, 2018

I have exactly the same issue with ADE. Worked fine this morning. Later when trying to open my e-book i only get an error message saying "Unable to open Title-of-book" "Errors were encountered in this item file:///searchway-to-file".

Been reinstalling and deleting keys from regedit to no avail. Now I can't even authorize within the program on Windows 10 - same problem on my iPad, can't authorize or open anything.

kristofferk22756026
Participant
March 19, 2018

I did the same and I have the same problem. I do not have an idea how to solve the problem.

Authorization does not work.