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Dec 28, 2015 11:48 PM UTC
Question

"authorize device" option when kobo reader is connected to ADE is greyed out?

How do i correct this problem?

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    10 replies

    Participant
    Mar 17, 2018 6:13 PM UTC

    same problem. reader is on the supported list. does anyone have a solution?

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    Participant
    Nov 16, 2020 5:58 AM UTC

    Same issue so I ended up downloading a book and copying that to my kobo and it authorized it for me. 

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    Participant
    Feb 4, 2016 5:26 PM UTC

    My ereader is connected and I'm selecting the gear icon associated with the ereader and ALL of the options are greyed out. I'm now using version 3.0, as that was recommended as this was originally happening under version 4.5. but, I'm having the same problem with version 3.0 as well. This is really frustrating.

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    Nanaky
    Participating Frequently
    Feb 5, 2016 7:09 AM UTC

    Its your Reader on this list: Adobe Digital Publishing Solution?

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    Participant
    Apr 19, 2017 9:13 PM UTC

    same issue

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    Participant
    Feb 4, 2016 12:53 AM UTC

    I have the same issue! Does anyone answer these questions (every question I've gone to does not have an answer)

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    Nanaky
    Participating Frequently
    Feb 4, 2016 6:57 AM UTC

    Reader on the list?

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    Nanaky
    Participating Frequently
    Dec 29, 2015 7:54 AM UTC

    Is the readermodel under: Adobe Digital Publishing Solution

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    Steve Werner
    Community Expert
    Community Expert
    Dec 28, 2015 11:57 PM UTC

    Moving to Adobe Digital Editions forum

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