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vasilisnikolo
Inspiring
July 20, 2013
Question

authorize in first installation

  • July 20, 2013
  • 1 reply
  • 569 views

hello  i  have  installed  digital  editions  2  and  choose  to  authorize  with  my adobe  id.but  for  another reason  i  unistall  it  and  reinstal  it.my  question  is:in  help-authorization  information  ''tells me''  that  this  computer  is allready  authorized.in help-authorize computer  ''tells  me''  that  this  computer  is  authorized  without  id  and  when  clik  to  continue and  fill with adobe  id-password   appears  the  message : "you  can only authorize  this  computer  with  an  adobe  id    that  hasn't  previously  used  to  authorize  any  other  computer.what  is  happened?is  a  bug?an  error?i  haven't authorized  any  other  computer  with  digital  edition!ever!is  something  serius  or  not?can i  traνfser  my  drm  pdf  files  in  another  computer?

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    1 reply

    S
    sjpt
    Inspiring
    July 20, 2013

    It's a bug (along with many others in ADE2.0)

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading (or plain incorrect) error messages about what is wrong.

    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.

    V
    vasilisnikoloAuthor
    Inspiring
    July 21, 2013

    thanks it  works!

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